UPDATE on the Coronavirus (COVID-19):
With evolving information, it has come to our attention that anti-inflammatory drugs could worsen the affect of the virus. If you or someone you know may have the virus you should immediately quit taking anti-inflammatory drugs (Motrin, ibuprofen, Aleve, etc..) because it could be an aggravating factor. Due to the lack of information regarding this virus research is still pending.
To ensure the safety of our staff and patients we are now offering a text service to alert you when we are ready to eliminate crowding in the waiting room. To participate in our texting services please follow these short simple steps!
- When you arrive for your appointment please remain inside your vehicle and call us at (972) 781-1414
- You will then be checked into your appointment
- We will then text you when we are ready to bring your child back to be seen
- You will be brought back to a room immediately following our text to eliminate crowding in the waiting room
At Pediatric Offices At Willow Bend, our patients are like family. And like you, during these last few weeks we’ve been focused on doing all the things we need to do to keep our families safe and healthy.
As your pediatric office, we’re here for our patients and communities when they need us most.
We believe that everyone deserves to have access to the resources and information the need, especially in times of uncertainty. That’s why our teams are working so hard to keep our patients updated, and our office sanitized.
We activated our preparedness plan several weeks ago, and we continue to monitor the rapidly evolving situation. We’re following guidance from federal, state and local agencies, including the CDC and other health organizations.
How Pediatric Offices at Willow Bend is staying safe
- Sanitizing restrooms more frequently and restocking with supplies, including soap, paper towels and hand sanitizer.
- Adding extra hand sanitizer in patients rooms, restrooms, and the front office
- Wiping down handles, chairs, toys, and other equipment around the pediatric office
- Partnering with our suppliers to replenish high-demand preparedness products.
- Continuing to provide our customers with free disinfectant wipes at our front office entrance, in patient rooms and also in bathrooms.
- We are closely monitor their health and well-being of our employees and all patients.
- Asking our associates to stay home if they, or someone in their household, are sick.
- Suspending business air travel for associates through March 31, 2020
- We have also provided a list of local Urgent Care’s below equipped with the correct transport units to test for the corona virus.
We also offer Immune6 and also NatualC+bioflavonoids to purchase to keep your immune system ready to defend against the coronavirus. Call (972) 781-1414 or email us to get yours ordered today, limited quantities available.
In everything we do, we strive to make decisions that balance the safety of our employees and our community. Above all else, we’ll be there for our patients when they need us most.
How to Protect your family
- Clean your hands often
- Wash your hands with soap and water for at least 20 seconds, especially if you have been in a public place , or after blowing your nose, coughing or sneezing
- If soap and water are not readily available, use a hand sanitizer that contains at least 60% alcohol. Cover all surfaces of your hands and rub them together until they feel dry
- Avoid touching your eyes, nose and mouth
- Avoid close contact
- Avoid close contact with people who are sick
- Put distance between yourself and other people if COVID-19 is spreading in your community
- Take steps to protect others
- Stay home if you are sick
- Avoid large groups, and unnecessary outings
- Cover coughs and sneezes
- Cover your mouth and nose with a tissue when you cough or sneeze or use the inside of your elbow
- Throw used tissues in the trash
- Wear a face mask if you are sick
- If you are sick: You should wear a face mask when you are around other people (e.g., sharing a room or vehicle) and before you enter a healthcare provider’s office.
- If you are NOT sick: you do NOT need to wear a face mask, unless you are caring for someone who is sick, and they are not able to wear a face mask
- Face masks should be saved for caregivers
- Clean and disinfect
- Clean AND disinfect frequently touched surfaces daily. This includes tables, doorknobs, light switches, counter tops, handles, desks, phones, keyboards, toilets, faucets, and sinks.
- If surfaces are dirty, clean them: Use detergent or soap and water prior to disinfection.
As the situation is ever changing, you can click here for the most up to date information regarding the corona virus on the CDC’s website.